Are you planning an exciting adventure in the enchanting land of New Zealand, renowned for its breathtaking landscapes and vibrant Maori culture? To ensure a seamless financial experience during your sojourn, having an ICICI Forex Card by your side is a wise choice.
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If you encounter any queries or require assistance with your forex card during your New Zealand escapade, fret not! ICICI Bank has established a dedicated customer care team in New Zealand to cater to your every need. Here’s a comprehensive guide to help you navigate any financial challenges swiftly and efficiently.
ICICI Forex Card Customer Care New Zealand
To get in touch with the ICICI Forex Card customer care team in New Zealand, you can utilize multiple channels to ensure prompt assistance.
Toll-Free Number:
Call 0800 422 448 from your New Zealand phone to connect directly with a customer care representative. This toll-free number is available 24/7, providing you with peace of mind during your travels. Whether you need to report a lost or stolen card or require guidance on transactions, the customer care team is ready to assist you.
Email Support:
Alternatively, you can reach out to the customer care team via email at [email protected]. Clearly state your query or concern in your email, and the team will endeavor to respond promptly within the business hours of Monday to Friday, 9:00 AM to 5:00 PM NZST. This option is ideal if you have a detailed inquiry or prefer written communication.
Additional Resources for Forex Card Support
In addition to the dedicated customer care team in New Zealand, you can also seek assistance from ICICI Bank’s global support channels:
- ICICI Bank Global Customer Care: Call +91 22 6699 9122 from anywhere in the world, 24 hours a day, 7 days a week.
- ICICI Bank Website: Visit https://www.icicibank.com/ for comprehensive information on forex cards, including FAQs, card activation guides, and a secure online chat option.
- ICICI Bank Mobile App: Download the ICICI Bank Mobile App to manage your forex card conveniently, report issues, or chat with customer care.
FAQs on ICICI Forex Card Customer Care New Zealand
Q: Is the ICICI Forex Card customer care in New Zealand available 24/7?
A: Yes, the toll-free number (0800 422 448) provides 24/7 support for urgent assistance.
Q: Can I report a lost or stolen card through email?
A: While email support is available, it’s recommended to report lost or stolen cards immediately via the toll-free number for faster action.
Q: What information do I need to provide when contacting customer care?
A: When contacting customer care, be prepared to provide your card number, registered mobile number, and a brief description of your query.
Q: Are there any charges for using the toll-free customer care number?
A: No, calls to the toll-free number (0800 422 448) are free of charge.
Q: Can I use my existing ICICI Bank account to manage my Forex Card?
A: Yes, you can link your ICICI Forex Card to your existing ICICI Bank account for easy management and fund transfer.
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Icici Forex Card Customer Care Zealand Contact Number
Conclusion
With ICICI Bank’s dedicated customer care team in New Zealand and a range of support channels, you can rest assured that your financial needs will be met promptly and efficiently during your journey. Whether you need assistance with card activation, transaction queries, or emergency support, ICICI Bank’s customer care team is always there to guide you, ensuring a seamless and stress-free financial experience in the Land of the Long White Cloud.
Are you ready to embark on your New Zealand adventure with the convenience of an ICICI Forex Card and the peace of mind that comes with excellent customer support? Let’s get started!
